Contact Us

At Aadima, we understand that sometimes a product might not meet your expectations. That's why we offer a 7-day return policy. If you're not completely satisfied with your purchase, please reach out to us at support@aadima.store within 7 days of receiving your order to initiate the return process. We'll guide you through the steps to return the item and ensure a smooth experience.

For orders placed within the Kathmandu Valley before 11 AM, we offer same-day delivery to ensure you receive your items promptly. Orders placed after 11 AM will be delivered the next day.

After your order is received, it will be dispatched on the next available flight, and you can pick it up from Pokhara Airport the same day.

For areas with an operational airport and available flights, we provide same-day delivery. Customers are required to pick up their orders from the respective airport.

For regions without direct airport access, delivery typically takes 2-3 business days.

At Aadima, we strive to make our products accessible to customers across Nepal. Currently, we deliver to the following domestic airports:

• Bajura Airport (Bajura District)
• Bhadrapur Airport (Jhapa District)
• Bharatpur Airport (Chitwan District)
• Bhojpur Airport (Bhojpur District)
• Biratnagar Airport (Morang District)
• Birendranagar Airport (Surkhet District)
• Chandannath Airport (Jumla District)
• Dhangadhi Airport (Kailali District)
• Dolpa Airport (Dolpa District)
• Sukilumba Airport (Ilam District)
• Janakpur Airport (Dhanusha District)
• Jaya Prithvi Airport (Bajhang District)
• Simara Airport (Bara District)
• Jomsom Airport (Mustang District)
• Man Maya Airport (Khotang District)
• Thamkharka Airport (Khotang District)
• Tenzing-Hillary Airport (Solukhumbu District)
• Manthali Airport (Ramechhap District)
• Rukum Salle Airport (Western Rukum District)
• Nepalgunj Airport (Banke District)
• Rajbiraj Airport (Saptari District)
• Talcha Airport (Mugu District)
• Gulmi Resunga Airport (Gulmi District)
• Rumjatar Airport (Okhaldhunga District)
• Sanphebagar Airport (Accham District)
• Simikot Airport (Humla District)
• Phaplu Airport (Solukhumbu District)
• Taplejung Airport (Taplejung District)
• Tikapur Airport (Kailali District)
• Dang Airport (Dang District)
• Tumlingtar Airport (Sankhuwasabha District)